Terms and conditions
Nuamore Terms of Service
Welcome to Nuamore. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Information
These Terms of Service (hereinafter referred to as "Terms") apply to the website and all purchases made through www.nuamore.com. Nuamore reserves the right to modify these Terms at any time without prior notice, and the updated Terms will be effective once posted on the website.
NUAMORE LIMITED
Company number: 76635223
UNIT 2A, 17/F, GLENEALY TOWER, NO.1 GLENEALY, CENTRAL, HONG KONG
support@nuamore.com
2. Eligibility
By using our website or making a purchase, you confirm that you are at least 18 years old or have the legal consent of a parent or guardian. You must provide accurate and complete information when creating an account or placing an order.
3. Orders & Payment
- Placing Orders: By placing an order, you are making an offer to purchase the selected items. We reserve the right to accept or reject any order for reasons such as stock availability, errors in product description or pricing, or payment issues.
- Pricing & Taxes: All prices listed on our website are in the local currency and include applicable taxes unless otherwise stated. Shipping costs are calculated at checkout.
- Payment Methods: We accept major credit cards, debit cards, and other payment methods as listed at checkout. Payment must be received in full before your order is shipped.
4. Shipping & Delivery
- Processing Time: Once your order is confirmed, we will process and ship it within the time specified at checkout. Estimated delivery times vary based on your location and shipping method selected.
- Delays: Nuamore is not responsible for delays caused by unforeseen circumstances, including customs, shipping carriers, or force majeure events.
- Customs & Duties: For international orders, you may be responsible for additional customs duties or taxes upon delivery.
5. Returns & Exchanges
- Returns: If you are not satisfied with your purchase, you may return it within 30 days of receipt, provided the item is unused, in its original condition, and with all packaging intact. To initiate a return, please contact us at support@nuamore.com.
- Exchanges: Exchanges are available for defective or damaged items. Please contact us within 7 days of receipt, and we will arrange a replacement.
- Refunds: Refunds will be processed upon receipt and inspection of the returned item. Please allow up to 10 business days for the refund to be credited to your original payment method.
6. Product Descriptions
We strive to ensure all product descriptions and images are as accurate as possible. However, minor variations in color or appearance may occur due to display differences or the nature of the materials used.
7. Intellectual Property
All content on the Nuamore website, including images, logos, and text, is the property of Nuamore and is protected by copyright and trademark laws. You may not use or reproduce any part of our website or materials without prior written consent from Nuamore.
8. Limitation of Liability
Nuamore is not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our website or products. Our total liability for any claim related to the products or services will not exceed the amount you paid for the product in question.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Governing Law
These Terms and any disputes arising from your use of our website or products will be governed by and construed in accordance with the laws of the country in which Nuamore is headquartered, without regard to conflict of law principles.
11. Contact Us
If you have any questions about these Terms or need assistance, please contact us at support@nuamore.com.